Terms of service

Welcome to Privierge, your trusted private concierge. By accessing or using our services, you agree to the following terms, designed to protect both our clients and our company while ensuring seamless, personalized service.

1. Service Definition
Privierge provides tailored concierge services to meet your unique lifestyle needs. These services may include, but are not limited to: personal assistance, travel coordination, event planning, dining and entertainment reservations, luxury arrangements, and lifestyle management. All services are subject to availability, and Privierge reserves the right to adjust or discontinue offerings at any time.

2. Client Responsibilities
To ensure the highest standard of service, clients are expected to provide accurate and timely information regarding their requests. Changes or cancellations to scheduled services must be communicated promptly. We ask that all interactions remain respectful and professional, as our goal is to foster long-term relationships built on trust and collaboration.

3. Privacy and Confidentiality
We treat your privacy with the utmost discretion. Any personal information shared with us is protected and handled in accordance with our Privacy Policy. Confidentiality is central to our service, and all third-party partners we engage with are bound by strict non-disclosure agreements.

4. Payment Terms
Most services require prepayment or an approved payment arrangement before execution. Pricing is tailored to each individual request and clearly communicated in advance. Clients are responsible for any additional expenses incurred as part of fulfilling a request.

5. Limitation of Liability
While we strive to deliver exceptional experiences, unforeseen circumstances beyond our control may affect service delivery. Privierge is not liable for indirect, incidental, or consequential damages arising from the use of our services. Your safety and satisfaction remain our top priorities at all times.

6. Agreement
By engaging with Privierge, you acknowledge and accept these terms. These conditions form the foundation of a professional, respectful, and mutually beneficial relationship as we deliver exclusive concierge experiences designed for you.